Review: SATS Premier Lounge Singapore Changi Airport

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Singapore Changi Airport is one of the airports that I don’t mind coming in early for my flights. Most airlines at Changi airport allow for an early check-in and baggage drop so that you can explore the shops and amenities on the airside, especially the recently opened Jewel. I was flying Singapore Airlines which allows check-in and baggage drop in their counters as early as 24 hours before the flight.

Access

I arrived at the airport at around 2:00 PM with too much time to burn as my flight wouldn’t depart until 7:00 PM. Thanks to my American Express Platinum Card, I was able to access one of the lounges in Changi Airport. For this trip, I visited the SATS Premier Lounge.

The American Express Platinum Card comes with unlimited access for me and one accompanying person at participating Priority Pass airport lounges. It is the best way to be productive or just to pass time before boarding. You can apply with an additional bonus welcome points by clicking American Express Platinum Card.

Lounges can be located using the Priority Pass app

Lounges can be located using the Priority Pass app

Location

The SATS Premier Lounge is located on Level 3 of Changi Airport Terminal 2. It is an escalator ride from the duty-free area just past immigration. The Priority Pass app has an excellent map to locate the lounge. What I liked most was that the lounge is open 24 hours.

 

Check-in

Although there was a queue when I arrived, the check-in process was very efficient. As soon as I handed out my priority pass card and boarding pass, I was immediately ushered inside the lounge.

 

SATS Premier Lounge Check-In Area

SATS Premier Lounge Check-In Area

Facilities

I was delighted to see that lounge was not crowded with ample seating available. My estimate was that only a fifth of the space was occupied. The largest portion of the lounge was occupied by a single sofa type seat with AC and USB sockets, perfect for recharging those electronic devices.

Plenty of seating with ample AC and USB sockets to charge those devices

Plenty of seating with ample AC and USB sockets to charge those devices

On the left side of the lounge, there were cubicles equipped with reading lights, AC and USB plugs, and a Samsung computer. When I tried using the computer though, it was not working, but it was not an issue for me as I was working from my personal laptop.

Savvy cubicles ideal for serious work

Savvy cubicles ideal for serious work

On the other side of the lounge, there were more seats available with two long tables. 

More seating in the lounge

More seating in the lounge

Food and Beverage

There was no shortage of food in the lounge. There were adequate choices of hot meals which included a chicken dish, spaghetti in tomato fennel sauce, mixed vegetables, and carrot cake.

Decent selection of bread and jams

Decent selection of bread and jams

Hot meals available with various choices

Hot meals available with various choices

My personal favourite was the laksa counter where you are expected to prepare your own laksa bowl starting with blanching the noodles, adding the soup and the garnish. Compared with the hot meals, I prefer the laksa. The laksa was flavourful but not too overpowering. A selection of alcoholic beverages was also available although not exceptional.

“Make your own Laksa” Station

“Make your own Laksa” Station

Laksa soup and garnish

Laksa soup and garnish

My own laksa after I diligently followed the instructions!

My own laksa after I diligently followed the instructions!

Selection of alcohol

Selection of alcohol

I was surprised to see that there were two massage chairs. This was beyond my expectations for a Priority Pass lounge. Since I arrived, there was only one chair in use, so I decided to try it out for myself. The chairs were controlled by an attached control panel with massage settings that last for around 15 to 30 minutes. I actually felt relaxed after using the massage chair.

Surprise! Massage chair available for use. I dozed off using the massage chair.

Surprise! Massage chair available for use. I dozed off using the massage chair.

The setting of the massage chair can be customized

The setting of the massage chair can be customized

There were available showers inside the restrooms. Although I did not use them during my stay, it will certainly be useful for those who are coming from long-haul flights.

Showers available for use

Showers available for use

Overall Impressions

The SATS Premier Lounge provides travellers with their basic needs before boarding their flights. I really liked that there were a plenty of seating available, but I am not sure if this was still true during peak hours. The food and beverages were not the best but decent and acceptable.

Overall, the lounge met my expectations and I would not hesitate to use again this lounge in the future.

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Jayson Co

Jayson set his foot on a plane when he was 12 year old and loved it ever since. His ardent wanderlust had helped him explore the world amidst his busy work schedule. He does not mind travelling solo to explore what every city has to offer. Although he was introduced to the world of miles and points on a later time, it did not prevent to learn to use points strategically in his travel. His trips were immediately transformed from economy class and hostels to luxurious first class and hotels, and never looked back.